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Shipping Information - Harbour House Crabs

 

Shipping Information

As a company, we are constantly working to improve and reduce shipping costs while still maintaining the high quality blue crabs and premium seafood our customers have to come to love and expect! For over 25 years, we continue to take great pride in the care and proprietary packaging process used in preparing your order for shipping to ensure that it arrives fresh anywhere in the United States. Also, being strategically located one mile from a major shipping hub allows us to steam your crabs late in the day. Depending on the shipping method you choose, this means your crabs will arrive less than 24 hours from the time they were steamed.

Your products will be carefully placed in a cooler with gel packs and/or dry ice.

        • Please place your orders online by 5pm EST Monday through Friday. Market availability and pricing can change daily. We recommend reserving as early in day as possible.
        • There are no Sunday or Monday arrivals.
        • All Saturday Deliveries Will Have a $20.00 Surcharge.
        • For Hawaii and Alaska - an additional $20.00 fee will be applied.
        • Dry ice will be used on all 2-Day shipping options. Hard shell crabs may arrive partially or fully frozen when using the 2 day shipping options. Dry ice may be used when shipping frozen items with freshly steamed crabs. When shipping both frozen items and freshly steamed crabs the frozen items may arrive thawed and/or the crabs may become frozen in transit. This will not affect the quality of the items being shipped.

Shipping Zones
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Important Shipping Info: We strongly recommend having perishable orders delivered at least a day earlier for time sensitive special occasions. FedEx and UPS are seeing increased volumes along with weather and other delays. The services and estimate arrival times and dates are just estimates. We pack every order with enough gel ice/dry ice to last additional days in transit. All packages delivered within one day of the estimated arrival date will be considered on time. Please see our iLoveCrabs Quality Guarantee for further explanation. Thank you.